Retrowerk R004 Watch

Description

SHIPPING

We ship Worldwide as a gift! You don't pay duty!
All shipping options utilize a mix of reliable carriers to ensure your order is delivered in a secure manner within the promised timeframe. After the order is placed, the system automatically selects the most efficient shipping method based on destination, size and weight.
Check local rules and regulations about all customs/brokerage fees, duties, taxes and restrictions imposed on goods imported into the country of destination. Please note all fees mentioned above are the responsibility of the recepient. All costs incurred on a refused delivery because of high customs, brokerage fees, duties or taxes imposed by the country of destination are the responsibility of the customer.
How long does it take to process an order?
Most in-stock orders are shipped within 1-3 days from an Russia-based distribution center. Orders that require shipment from our vendors or are for custom-built products may take slightly longer to fulfill.
For faster delivery please choose any of the express shipping options when ordering. If an item is not available immediately, you will be notified with an estimated time of arrival. Once contacted, you may allow the order to continue or make any adjustments, including cancellation, if desired. If an order cannot be shipped in its entirety, we reserve the right to hold the order until all items are in stock or to send items as they become available.
How can I track my order?
Tracking information is sent via email upon shipment. To check order status, see http://globaltracktrace.ptc.post/gtt.web/

PAYMENT

We accept:
- Credit card payments (VISA, MasterCard/EuroCard, American Express, Discover) via Paypal,
even if you don't have Paypal account The Shopping Cart System let you make an order in a simple and quick way.
The only you are to do is to click "Add to cart" link near the chosen item (at the very page of this item or in catalogue). Then you will be directed to the shopping cart for review. You can continue shopping at this point or simply choose the quantities you would like, calculate the total sum with shipping cost and finalize your order. You will be prompted for your credit card information and given the opportunity to adjust your billing and shipping information. At this point, you will be ready to place your order.
- PayPal payments.

RETURN POLICY

Our goal is to ensure your complete satisfaction with your purchase. If, for whatever reason, you are dissatisfied with your purchase, you can return it to us within 30 days of purchase date. Claims for missing items or items damaged in transit must be received within two business days of receipt of merchandise.
You have the option of exchanging the item(s) or receiving a refund for the full amount of the item purchased . Refunds on returned items will be issued in the same payment form as tendered at the time of purchase. If payment was made by credit card, once we receive the product we will credit your account. Please allow 7-10 days for a credit to appear on your credit card statement.
Please read all conditions below. If conditions are not met, Rugift reserves the right to refuse the return or to charge a restocking fee of 15%.
How to return or exchange an item:
In order to return an item you need to contact us via email. We’ll give you the detailed instructions for return.
Rules:
All returned or exchanged items must be in new condition, in their original box, and must include all packing material, blank warranty cards, manuals and all accessories.
Defective items may be repaired or exchanged at our discretion for the same model or manufacturer's equivalent model.
We are not responsible for any consequential or incidental damage resulting from the sale or use of any merchandise bought from us. We are responsible for the monetary value of the merchandise only.
Special Order merchandise

WARRANTY
All watches are guaranteed for 12 months from the date of original purchase. Any defect that arises due to faulty materials, workmanship or shipping damage will be repaired by us free of charge during this period. The guarantee doesn't cover accidental damage and misuse.
The quality of the Goods is in full conformity with the technical Conditions of the manufacturer and checked by Technical Control Service (OTK).
You should keep warranty coupon (it is usually in the instruction which is shipped with the product) till the end of the guarantee period (12 months). In case you return the device back, please ask the shipping address at support@vostokamphibia.com
12 months warranty applies only to new watches.